TERMS AND CONDITIONS

1.1 All Tickets can only be purchased off this website. An e Ticket will be sent to you via email automatically after your purchase. Please do check your spam and junk folders as sometimes due to filters on your email they may end up there.  All tickets are non refundable and non replaceable. It is your responsibility to ensure your tickets are kept safe once received. Defaced tickets will not be accepted.

1.2 TICKET TYPES:

General  Admission tickets will allow you to enter The Hoedown between the dates and hours stated on your ticket.  One Ticket allows one person entry to the Venue.

Disability and Carer Admission A Free ticket will be provided for carers and personal assistants for standard adult ticket holders with physical and mental difficulties. 

to book your tickets and apply for your carer or personal assistant ticket. You will need to send a copy of your tickets Purchased (proof of order) along side a current DLA letter or copies of appropriate supportive medical documentation for qualification . You can email this to info@thehoedown.co.uk

There will be no carer tickets at our gates as these have to be applied for before the event.

1.3 In order to facilitate the Safety, Security and comfort of all guests, the Organisers and the Premises License Holder reserves the right to refuse admission or evict from site.

1.4 By Purchasing a Ticket through this website you are agreeing to all terms and conditions. 

1.5 No Admission will be granted without a valid ticket.

1.6 When purchasing your ticket you will be asked to provide your customer details including a contact mobile number. For more information on how we use your personal data please ready our Privacy Policy.

1.7 All Tickets are non refundable and Non transferable. 

1.8 We reserve the right to make alterations to the time, date, duration and venue of the Hoedown in the event of unforeseen or other person for any costs, expenses or other losses resulting from such alteration.

1.9 Unless otherwise agreed at our sole discretion, a ticket will not be exchanged if:

      a) after the Hoedown has started , it is stopped for any reason and is not completed.

      b)  the time is delayed for any reason

      c) the start time  of the Hoedown changes after the date the ticket was purchased or:

      d) the ticket is used for entry into the Hoedown.

1.10 Tickets will be checked and scanned upon entry, Once these has been scanned it can not be used again. Make sure you have your tickets ready and available at our gate. No Ticket, No entry.

1.11 The first Scanned ticket to arrive at the event will be allowed entry, any subsequent ticket with the same barcode will be denied access. Please treat your ticket with the upmost of care, the organisers accept no responsibility or liability for any inconvenience caused by the unauthorised duplication of the ticket. Do not post your tickets online or on social media.

1.12 Admission into the Hoedown is at the ticket holders own risk. The Organisers will not be held liable for any loss, injuries, death or damages sustained at the event including damage, theft or losses to property and motor vehicles, 

1.13 The Only authorised ticket sellers are The Hoedown, Purchased direct off the website. 

1.14  It is prohibited for any Ticket holder to resell tickets.

1.15 Arrangements made by the ticket holder including travel and accommodation in relation to the event which has been arranged by you are made at your own risk and  the  Organiser will not take any liability for any such losses.

1.16 It is your responsibility to check whether the event has been cancelled, rescheduled or subject material has been changed or amended. These updates are made via our Official Website and on our Official  Facebook Page.

PERSONAL ASSISTANCE TICKETS / CARER TICKETS

1.17 Personal Assistance tickets must be agreed in advance on receipt of the relevant proof for eligibility. These tickets will be marked as free tickets and have no Monetary value. ID will need to be provided with your ticket at our gates.

1.18 Personal assistance tickets must be over 18 to accompany an Adult ticket holder or teen ticket holder

1.19 One Adult Ticket must be purchased before a personal assistance ticket can be added to the order.

2.1 To ensure that the Hoedown continues to be a safe space for all, we run search operations on our gates. This may include bag searches on entry, onsite and when leaving. 

2.2 We have a zero tolerance policy regarding drugs and if to be found in possession you will be immediately removed from the event and will be reported to the police. Due to the Nature of the event and being a lovely event, such things have never arisen and may we keep it that way.

2.3 Accepted ID includes photographic driving license, proof of age car with Pass hologram or a passport. Photocopies will not be accepted.

2.4 Teens  are the responsibility of their appointed adult at all times whilst at the event. Whilst we appreciate teens may not be with their parents at all times, we do expect them to know the location of their adult and have means of contacting them.

2.5 All Teen tickets must be bought with an adult ticket and must enter the Hoedown with a accompany adult. No Teen will be aloud entry alone.

2.6  Any unaccompanied teen  who can not identify or locate an appointed adult will be moved to our welfare centre until a appointed adult can be located.

2.7 Proof of age may be required for all types of Ticket. Please ensure that you have ID with you in case you are asked. If you look under 25 you may asked for proof of age when you buy alcohol. We operate the ‘Challenge 25’ policy.   

2.8 By purchasing a Teen Ticket you are confirming that you are either the parent, legal guardian or nominated guardian of the  Teen for whom you are purchasing. 

3.1 The performer line up and all entertainment can be subject to change at any time without notice.

3.2 Strictly no trading or other commercial activity by any ticket holder will be allowed at the event without the organisers prior written consent.

3.3 The Hoedown does not accept any responsibility for goods or services purchased from third party traders.

3.4   As a condition of sale all sound and moving or still picture rights including, without limitation, on the internet, vest exclusively with the Organiser and any material filmed or recorded at the Hoedown may only be used for the personal, non-profit making enjoyment of amateurs. By entering the Hoedown, Ticket holders agree and consent to:   

1. being photographed, filmed or recorded as visitors attending the Event, and to such image or recording of them being used in future marketing and promotional material for the Event and/or the Organiser.
2. being filmed, photographed and recorded for television, radio, webcast and other public broadcast in any medium and/or for any video or DVD as part of the audience; and/or   
3. being recorded by onsite CCTV cameras and recordings for security purposes.   

3.5 Tickets can not be used for any marketing, media or sales promotion whether non commercial or commercial with out prior written consent.

3.6 Alcohol of any kind is NOT allowed to be bought into the event. You can bring sealed plastic bottles of water or soft drinks. 

3.7  The Organiser shall be entitled to remove anyone from the event who is under the influence of drugs or excessive alcohol or who in the reasonable opinion of the Organiser is conducting themselves in a manner inappropriate to their continued attendance.  There shall be no admittance without a valid Ticket.   

3.8 Please use the recycling  bins provided.

3.9 Anti social behaviour will not be tolerated and any one found acting in such manner will be instantly removed from the event.

3.10  For the Safety of all our guests it is forbidden for any guest to enter restricted areas and back of house. This includes climbing on stages, fences and any decorations. If you are caught doing so you will be removed from the event.

MEDIA

3.11 Photography and Filming is allowed through the public event site, we ask you to be respectful and observe data protection law. Photography and filming for any commercial purposes can only be undertaken with prior written consent from The Hoedown. You may not sell any photography or moving images from the event for commercial or other gain.

3.12 Strictly no filming or photography of Teens unless you have consent from the legal guardian or parent, or they are your own child.

3.13Photographs and film taken at the Hoedown can not be included in any form of advertising with out prior written consent.

3.14 By entering the event you agree to grant the hoedown permission to use your image in any publicity, marketing and promotional materials.

3.15 We will agree to very specific filming requests where the content and the end usage is pre agreed. Each case will be looked at individually.

If you have any questions regards to the points above or any photos from previous years that you would like to share then please do get in touch at info@thehoedown.co.uk